Help Center

Questions, answered.

Can’t find what you need? Our small team is real and happy to help — write to us anytime.

Products & sizing

Yes — the padded sleeve fits up to a 16″ laptop comfortably, with room for a charger in the front pocket.

Our signature pieces use full-grain Italian leather. Coated styles use a water-resistant recycled canvas — both noted clearly on each product page.

No. All Selvarno dyes are heat-set and tested for color-fastness against wet and dry rub.

Orders & shipping

Orders placed before 1pm PT ship the same business day. You’ll get a tracking email the moment it leaves us.

Yes — we ship to 70+ countries with prepaid duties to the UK and EU.

If your order hasn’t shipped, email us within 30 minutes and we’ll update it.

Returns & repairs

30 days from delivery for unused items in original condition. U.S. returns are free.

Yes — our Lifetime Repair Promise covers normal wear on straps, zippers, and hardware for as long as you own your bag.

Gifting

Every Selvarno order arrives in a linen dust bag and signature box. Add a complimentary handwritten note at checkout.

Yes — toggle the gift option at checkout. Prices will be hidden and a printable gift receipt included.